Field Supervisor / Crew Trainer / Assistant Operations Manager

Field Supervisor /Trainer

Job Title: Field Operations Supervisor
Reports to: Operations Manager

Goal: Provide the training, personal development, and mentorship to a successful and diverse team of service techs. 

A 24-year-old Field Services company in Oakland County is looking for a Field Supervisor. 

Requirements:
  • Must be able to climb a 32 feet extension ladder and lift 60-80 lbs.
  • 2+ years in a supervisory role and valid Driver’s License.
  • Previous window and pressure washing experience is a plus.
Task, Duties, and Responsibilities:
  • Directly supervises 15-30 field technicians.
  • Maintains rigorous safety protocols.
  • Responsible for training employees; planning and directing work; appraising performance; rewarding and disciplining employees; addressing job discrepancies; and resolving problems.
  • Mentor and motivate staff to improve professional and personal achievement.
  • Work closely with managers to identify and implement strategies and programs for individual and team goals.
  • Ensure accuracy of all reporting.
  • Maintain a professional level of customer service in the field.
  • Maintain schedule and staffing levels to meet daily and seasonal workflow
Expectations as a Field Operations Supervisor:
  • Enhance staff through recruiting, hiring, and mentorship.
  • Enforcement of work safety standards.
  • Enforcement of production standards.
  • Cultivate a positive work environment and cohesive culture.
  • Ensure the implementation of proven operations systems.
  • Contribute ideas to improve service quality and customer experience.
  • Directly communicate with customers to resolve any issues.

We are a competitive and performance-based environment, dedicated to personal growth and development, focused on shared values and goals. We embrace the hard work and perseverance necessary to achieve long-term success. We maintain a positive work environment that fosters respect and gratitude for our employees and customers.

You must be a leader dedicated to continual improvement for yourself and others; able to inspire and motivate the team; and clearly communicate the expectations and goals of our shared vision.

APPLY ONLINE
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